Troubleshooting

Learn how to troubleshoot your Cron Monitoring setup.

How do I send an attachment with a check-in (such as a log output)?

Attachments aren't supported by our Java SDK yet. For now, you can use the check-in attachments API.

Why aren't recurring job errors showing up on my monitor details page?

You may not have linked errors to your monitor.

Why am I not receiving alerts when my monitor fails?

You may not have set up alerts for your monitor.

What is the crons data retention policy for check-ins?

Our current data retention policy is 90 days.

Do you support a monitor schedule with a six-field crontab expression?

Currently, we only support crontab expressions with five fields.

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Our documentation is open source and available on GitHub. Your contributions are welcome, whether fixing a typo (drat!) or suggesting an update ("yeah, this would be better").